The remoted is an exception among the fastviewer desktop sharing products. It is installed as a single module. It’s an ideal solution for professional support, self maintenance of separate PCs or PC groups, for fast and efficient help. You can use the remoted as an alternative for FTPs, accessing your private computer to get hold of your files via data transfer.
The remoted enables remote support for plenty of computers with no need to enter the session number, regardless of their location. The connection to the previously defined computers can be established as many times as you wish.
Unlike presented, enterprised and confered the installation of the application on the PC is necessary. The input of session number disappears and you get an opportunity to connect to a large number of your clients accordingly to your license with double click.
Multiscreen-possibility
You need more space to work and you just cannot imagine your life without two screens. You can restrict yourself in many things but not in the double screen possibility.
Monitor choice
As a presentation maker or as an observer, you have to distinguish between two monitors. It has its own sense – flexibility and space on one screen and focus on the fundamental things – on the other screen.
Hide desktop
You have no desire to view the coolest desktop background from your partner’s last summer vacation? Avoid this torture using the function ‘Hide desktop”.
Locking remote desktop
You are maintaining the server or just a remote computer, but you don’t want anybody to see what you are exactly doing, or even more – to hinder the installation process. Our solution: the locking of remote desktop for nobody to interfere with your business.
True color mode
You are a real connoisseur and you have high quality requirements. Just a slight distortion of your draft would have been a real trauma for you. Lossless depiction in full color mode with 16 million colors – the notions that can bring you to cry.
URL push
You have a vivid discussion and you know one webpage matching exactly the topic. But you know what will happen then – spelling of the address. That is why you just push the link directly to all participants. A quick and stress-free way out.
Chat
You have been supporting for 20 minutes and in addition advising your client over the phone. Suddenly you hear knocking in your handset – your wife – is there anything with children? You must finish your phone call. But it’s also no problem – you can continue communicating with your opponent per Chat.
Synchronous data transfer
Since it must be done quickly and your opponent doesn’t have much skill, it will be better to use the synchronous data transfer dialogue. You can transfer files, folders, installations simply per drag & drop function.
Conversion of keyboard codes
Have you ever had to deal with the foreign keyboard with a strange keyboard layout? Then you will appreciate this function. Besides, what would you do in case if there is no certain symbol at all?
Conversion of keyboard shortcuts
You just can’t imagine your life in Windows without your habitual shortcuts. You are failing to check in without Ctrl-Alt-Delete, as good as in the hotel without reservation.
Scrolling position of the viewer
Not everybody is able to be so fast as you. Therefore you can use this small spy to view the monitor of your session partner, just to show then your predicting skills.
No permanent IP
You are conducting your session dynamically, without any permanent IP-address.
Vista user account control © 2008 Microsoft Corporation
The activated UAC represents no obstacle to your sessions.
Support
Support your partner from afar accessing his PC and assisting online.
Remote access
Get an access to a remote computer per one double-click. Administrate and expect to be administrated, or just access the data.
Servers are in highly protected data centers
Your sessions are extremely secure. All our communication servers are sheltered in highly protected data centers.
Complete 256-Bit AES encoding
You are conducting a session with fastviewer modules, assured that is going on with a high degree of security due to AES encoding.
Hyper Text Transfer Protocol Secure (https)
Your desktop sharing is functioning faster and unobstructed due to https (Hyper Text Transfer Protocol Secure). Here you have two advantages. The first one is that the data exchange security increases apart from 256-Bit AES encoding, and the next one is that your firewall has to scan permanently the data exchange (the contents of fastviewer session).
Password protection
You protect your master module and remote computer from unauthorized access using the personal user administration.
Remote user administration
The allocation of rights enables you to set the individual, personalized access rights for separate remote computers.
Choosing applications
As you wish, you may mark the necessary applications with a checkmark to become available, e.g. your web-browser, the same thing you can do with your desktop.
Black list
You can avoid undesirable access to important data, blocking the necessary applications in the client portal, so to make sure that nothing will come outside.
White list
You can create an opposite of your black list, if you wish. The answer to the philosophic question, if the glass half empty or half full, will help you in your choice. Think positively and define the allowed applications this time.
Revision and tamper-proof records
Here you record your session to play it back later, e.g. for the documentation aim. Your records will be converted in a proper format and saved as an exe-file. Due to the fastviewer-player your record remains secure from distortion and manipulation.
Indication of video recording
Your partner will see on the control panel that the session is recorded. Small but fine.
User access rights
Click at first the ‘F’-button to define the user access rights. Finally assign the access rights. Your partner can use your mouse pointer, write something, etc. or just passively point at something.
File transfer cut-off
You may have chosen the wrong file to be sent, if the file hasn’t been transferred yet, you may cut off the transmission.
active directory user group
Your master module is limited to the group of users as defined in the active directory.
Timeout
The access to the remote client is automatically granted after the alert time-out.
Hyper Text Transfer Protocol Secure (https)
Your desktop sharing is functioning faster and unobstructed due to https (Hyper Text Transfer Protocol Secure). Here you have two advantages. The first one is that the data exchange security increases apart from 256-Bit AES encoding, and the next one is that your firewall has to scan permanently the data exchange (the contents of fastviewer session).
Establishing connection
Your session will search for the fastest server to establish connection, therefore providing better performance.
Worldwide-distributed server network
Notwithstanding the place of your location, the master module is searching for the fastest communication server, to establish the connection for the current session. Therefore you achieve 100% of system stability. Today we have more than 20 communication servers in 4 data centers all over the world.
Direct connection in the network /LAN
If you have chosen the own server solution, you are able to establish the direct connection in LAN.
Connection on ports 5000/443/80
Your master module connects to the chosen fastviewer communication server on port 5000 (TCP), port 443(HTTPS) or port 80 (HTTP), e.g. on an available proxy server. The five-digit session number will be created over this connection.
Mobile usage
Your master module is always ready on an USB device and it can be connected to your computer anytime. Generally speaking, you do not need this USB device (see client portal).
Intuitive GUI
As a new user, you do not need any time for unproductive study-phase.
Master module
You have purchased presented, remoted, enterprised and confered and you are able to start all products per one .exe.
Concurrent use
You have mailed the master and client modules to the hundred of your employees. During test-phase you find out, that maximum 20 employees use the modules simultaneously. You can jubilate, that you have to purchase only 20 licenses and still each employee will be able to work in the session.
Remote-PC usability
You have installed the application on your remote computer, restart the computer and you will have immediately your remote computer online.
Automatic re-connection
The connection was disrupted, it can always happen, but you do not lose your temper, while you know, that the connection will be retrieved.
Auto-zoom and scrolling function
You will appreciate that your master module has an auto-zoom, so that you can be sure that the information will be presented in a proper way for any of available resolutions of your partner.
Automatic language adaptation
Your operation system can be installed with any of seven languages (DE, EN, FR, IT, SP, NL, PL), but your modules will still adjust to it.
Auto-Update for remoted
You are smart and you are employing the remoted as remote maintenance software, while here you can bring all online clients to a new stage per one click without any efforts, while the others are captured with Sisyphean toil.
Customization (colors, logos, texts)
Your enterprise has its own style, rather creative style and you understand CD not as compact disk memory, but also as an enterprise design line.
Downloading modules
Notwithstanding your manner of doing it, you still download the new modules from the client portal with great pleasure.
Access to the log files
The American treasurer has a key to Fort Knox and you have a key to the log files of your sessions.
Module configuration
You want to preserve your individuality; it can be reflected also in your modules with the help of 38 criteria achieving your second identity.
Online accessibility of the master module
Just imagine that you are invited for a barbecue in the evening. Suddenly you receive a message – Database overflow - and it’s high time for barbeque – quickly to the online portal- the friend enables it – start the master – get to the data bank and back to the barbeque. You have deserved it.
Overview of all active connections
You have everything under direct control; you get knowledge of all active connections. Your sword of Damocles is ready to cut off any of the sessions.
Concurrent use
Your maximum. You are welcome.
All Features in
We do not play with your trust. No hidden costs. The complete price means all features of the corresponding edition,
Maintenance
You know that updates and upgrades are of great importance, the same concerns the support. We offer to you our software maintenance and support solutions, with all updates and upgrades during the first year. At the second year we deduct 15% of the license price. It is no concern of own server solution.
Right of return
14-day money back guarantee.
Optional text field
The foolish is trying to remember, the wise is noting. You belong to the smart type. At the beginning of your session, give a name to it, e.g. Outlook problem by Hans Muster AG. At the end of the session you will have the recorded results – problem localization, client satisfaction.
Logfile as .csv for Excel
You have disciplined yourself arranging your session information regularly and now as satisfaction you may proudly present the empirical values of your sessions.
Command line parameters
You are a real prof and your second language is binary. Sure thing, you like to improve your sessions using command lines.
Video recording
Not only Lenin used to say “Trust is good, control is better”. You are recording all your sessions just to be on the safe side. Sure thing, you know that the video format is secure from distortion, but it still should have been noted.
Own server solution
You gain independence due to your own server solution, increasing the performance inside of LAN and allowing nothing to go outside of your own network even theoretically.
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